Most provincial governments have a Home Oxygen Program through which funding assistance may be offered to eligible applicants. The criteria to receive funding will vary from province to province.
Many private insurance plans will include some type of coverage for home oxygen and may be explored should you not qualify for government assistance. If this is not an option for you, you may make self-pay arrangements with a Medigas customer care associate.
General Inquiries
Who pays for the home oxygen?
How do I request an oxygen delivery?
If you have been provided with oxygen cylinders or liquid oxygen, you most likely will be added to a regular delivery schedule and told the day(s) that Medigas will be in your neighbourhood.
If you think you will need more oxygen before your next scheduled delivery day, please call us at 1-866-446-6302.
What should I do if there is a power failure?
If you are using an oxygen machine that requires electricity, switch to your back-up system such as portable oxygen concentrator (provided your battery is fully charged), back-up cylinder or liquid oxygen reservoir.
Contact your power company to find out the estimated length of the power outage. If an extended outage is anticipated, contact Medigas at 1-866-446-6302 to let us know you will need a replenishment of oxygen.
What should I do if there is an Emergency Evacuation order?
If you need to evacuate your home, take your oxygen equipment with you. Call Medigas at 1-866-446-6302 to notify us of your temporary address and phone number.
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