Patient Services
Outstanding Support to Give you Peace of Mind
Our customers are the most important people in our organization and they deserve the most courteous and attentive service we can give. Our customers are central to how we design our clinical programs and related services. Medigas proudly delivers its care and product to patients living in private residences, retirement and long term care homes, and hospices.
Hours of Operation & After-Hour Services
Most Medigas locations are open from 8:00 AM to 5:00 PM, Monday through Friday. Customers are encouraged to contact Medigas at 1-866-446-6302 during regular business hours for all routine and non-urgent requests.
Medigas provides after-hours services to respond to urgent equipment needs of our customers such as equipment malfunction or cylinder or liquid oxygen refill if your supply won’t last until the next business day.
Medigas provides after-hours services to respond to urgent equipment needs of our customers such as equipment malfunction or cylinder or liquid oxygen refill if your supply won’t last until the next business day.
Medigas Healthcare Professionals
Medigas respiratory therapists and nurses offer their expertise in respiratory assessments, clinical and technical education, safety, and travel for individuals using home oxygen or CPAP.
Our healthcare professionals conduct in-home (oxygen), in-store (CPAP) and virtual appointments (CPAP and oxygen). To make an appointment, call 1-866-446-6302 or book online.
Make an Appointment
Our healthcare professionals conduct in-home (oxygen), in-store (CPAP) and virtual appointments (CPAP and oxygen). To make an appointment, call 1-866-446-6302 or book online.
Travel Oxygen
PASS-PO2RTABILITY™ is Medigas’ exclusive travel oxygen program so you may use your home oxygen away from home. We can provide portable and temporary oxygen equipment through our vast network of locations across Canada. For more information, call Medigas at 1-866-446-6302.
Replacement of CPAP Supplies
Replacing your CPAP supplies couldn’t be simpler! At regular intervals, a Medigas representative will contact you by telephone to check how you’re doing with your CPAP therapy and remind you that it’s time to replace your mask and supplies. Alternatively, you can shop online at https://shop.medigas.com/shop/en/MedigasExpress OR by calling 1-866-446-6302 OR visiting the Medigas location closest to you. The choice is yours!
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Sleep Apnea Testing
In the provinces where Medigas operates, we offer home sleep apnea testing, also known as HSAT. It is a simple, non-invasive test that you can do in the comfort of your home. We provide you with a small device and instruct you how to do the test. The next morning you return the device to us. An independent physician who specializes in sleep medicine will interpret the results and provide a diagnosis. It’s that easy!
Emergency Preparedness
We don’t always know when a disaster will hit. Planning ahead can help prevent a disruption to your oxygen or CPAP therapy, especially if the disaster is widespread and has a prolonged impact.
If you live in an area that is prone to extended blackouts, a back-up generator may be a wise investment or make plans to stay with someone who has a power source. For more safety planning, speak with a Medigas representative at 1-866-446-6302.
If you live in an area that is prone to extended blackouts, a back-up generator may be a wise investment or make plans to stay with someone who has a power source. For more safety planning, speak with a Medigas representative at 1-866-446-6302.
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